Frequently asked questions
Is the Oyster House a full-service restaurant?
The Oyster House is a counter service restaurant.
This means there is full service at the bar counters. At a table, simply find your spot inside or outside, grab a menu from any of the bars or order window and place your order there. Grab your own drinks and we will give you a tracker for your food. Place that tracker on your table and we will bring your food to your table when it’s ready. Quick and easy!
Are children welcome?
Of course! Children are very welcome at The Oyster House. We even have a kid’s menu. We do ask that anyone under 21 years not be at the bar counters after 5pm, and young children must be closely supervised at all times and not run or wander around the property.
Do you take reservations?
We do not take reservations for groups of less than 15 people and operate on a first come first serve basis.
To book a group of more than 15, please email us at email@example.com
Are you open in the Winter?
We call it ‘chowder season’!! Yes, we are open year round but the season may affect our hours slightly. Go to the home page for the current hours of operation.
Do you have a lost and found?
It happens to the best of us. If you think you left or lost something here, check in with security or a manager and we’ll get it back to you.
What happens if I leave my credit card behind?
Any left credit cards will be closed out at the end of the day with an 18% Gratuity. You can then pick it up at your convenience or if have left New York, email us at firstname.lastname@example.org and we can mail it out to you. Left cards will be held for 7 days.
Are dogs welcome?
In our outdoor areas, all dogs are welcome as long as they remain on leash at all times and don’t display any aggressive behavior.
In accordance with ADA rules, working service animals are permitted in all indoor and outdoor areas. This does not include comfort/therapy animals who must remain outside and are subject to the same health code rules as other dogs.